Loan Solutions Specialist

3 weeks ago


Duncan, British Columbia, Canada Fairstone Full time
About the Role

As a Consultant in Loan Solutions, you will play a vital role in supporting customers and prospective customers on the phone and in person to provide exceptional service.

You will be responsible for:

  • Gathering loan information to ensure accurate and timely processing
  • Selling our loan and protection products to meet customer needs
  • Closing loans virtually and in person to achieve sales targets
  • Following up on past due customer accounts to maintain a positive relationship
  • Managing cash controls, including taking payments to ensure accurate financial records

Commit to your personal training and development to support our mission to deliver the best borrowing experience and earn customer trust and loyalty.

What We Offer

We provide a comprehensive compensation package, including:

  • A base salary with multiple incentives for overall comprehensive compensation
  • A reward program with the opportunity to collect points for travel or goods
  • Three weeks of vacation, plus additional six days for wellness and financial statutory holidays
  • A pension contribution program, with up to 6% company donation and matching employee contributions
  • A comprehensive benefit package, adjustable to your needs, including virtual healthcare
Requirements

To be successful in this role, you will need:

  • Authorization to work in Canada
  • A high-school diploma or equivalent
  • Excellent communication skills

Maintain a positive, supportive attitude to help maintain a gratifying work atmosphere.



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