Nail Salon Team Lead

3 days ago

Saskatoon, Saskatchewan, Canada ELISA NAILS & SPA LIMITED Full time
Job Summary

We are seeking a highly organized and detail-oriented Nail Salon Supervisor to join our team at ELISA NAILS & SPA LIMITED. As a key member of our management team, you will be responsible for overseeing the daily operations of our salon, ensuring exceptional customer service, and driving business growth.

Key Responsibilities
  • Schedule Management: Create and manage schedules for our nail technicians to ensure optimal coverage and productivity.
  • Quality Control: Monitor and maintain high standards of quality in all aspects of our salon, including nail services, customer service, and salon cleanliness.
  • Staff Development: Provide training and guidance to our nail technicians to enhance their skills and knowledge, and support their career growth.
  • Inventory Management: Requisition and manage inventory of supplies, equipment, and materials to ensure efficient operations.
  • Customer Service: Ensure exceptional customer service by responding to customer inquiries, resolving issues, and providing a positive experience.
  • Team Collaboration: Work closely with our management team to achieve business objectives, share best practices, and support each other in our roles.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of experience in a similar role.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong organizational and time management skills.
Work Environment

Our salon is a fast-paced and dynamic environment where you will be working in a combination of sitting, standing, and walking. You will be required to work under pressure and meet deadlines while maintaining a high level of quality and customer service.

Personal Suitability
  • Client Focus: You have a strong focus on providing exceptional customer service and ensuring customer satisfaction.
  • Flexibility: You are able to adapt to changing situations and priorities, and are flexible in your work schedule.
  • Initiative: You take initiative to improve processes and procedures, and are proactive in identifying and resolving issues.
  • Judgement: You use sound judgement to make decisions and take actions that align with our salon's values and objectives.
  • Organized: You are highly organized and able to prioritize tasks and manage your time effectively.
  • Reliability: You are reliable and dependable, and meet deadlines and commitments.
  • Team Player: You are a team player who works collaboratively with others to achieve business objectives.
Screening Questions
  • Are you currently legally able to work in Canada?
  • Work Term: Permanent
  • Work Language: English
  • Hours: 32 to 40 hours per week

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