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Nail Salon Team Lead

2 months ago

Saskatoon, Saskatchewan, Canada ELISA NAILS & SPA LIMITED Full time
Job Summary

We are seeking a highly skilled and experienced Nail Salon Supervisor to join our team at ELISA NAILS & SPA LIMITED. As a key member of our management team, you will be responsible for overseeing the daily operations of our nail salon, ensuring exceptional customer service, and driving business growth.

Key Responsibilities
  • Schedule and Manage Staff: Supervise and coordinate the activities of our nail technicians, ensuring they are meeting productivity and quality standards.
  • Quality Control: Monitor and maintain high standards of nail art, manicures, and other services offered by our salon.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries, and resolving any issues that may arise.
  • Inventory Management: Requisition and order materials, equipment, and supplies as needed to maintain a well-stocked salon.
  • Training and Development: Train and develop our nail technicians to improve their skills and knowledge, ensuring they are equipped to provide the best possible service to our customers.
  • Business Development: Identify opportunities to increase sales and revenue, working closely with our management team to implement new strategies and initiatives.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Work Experience: 1 to less than 7 months of experience in a similar role
  • Language: English
  • Work Hours: 32 to 40 hours per week
Personal Qualities
  • Client Focus: A strong focus on providing exceptional customer service and ensuring customer satisfaction.
  • Flexibility: Ability to adapt to changing situations and priorities.
  • Initiative: Proactive approach to identifying opportunities and taking action to improve business performance.
  • Judgement: Sound judgement and decision-making skills, with the ability to make informed decisions.
  • Organized: Highly organized and able to prioritize tasks effectively.
  • Reliability: Reliable and trustworthy, with a strong sense of responsibility.
  • Team Player: Ability to work collaboratively as part of a team, supporting colleagues and contributing to a positive work environment.