Office Operations Specialist

3 weeks ago


Halifax, Nova Scotia, Canada Sightline Planning + Approvals Full time

The Office Administrator will collaborate closely with the President & CEO and the Leadership Team to oversee and optimize the operations of Sightline's office for enhanced productivity.

KEY RESPONSIBILITIES:

Daily Operations Management:
  1. Coordinate, schedule, and facilitate meetings, ensuring all arrangements are in place and the environment is maintained post-meeting. Keep the company calendar updated and accurate.
  2. Arrange external meeting venues as necessary. Welcome and assist visitors with a friendly and professional approach, ensuring their comfort and needs are addressed, including the provision of refreshments and gift bags when appropriate.
  3. Optimize office space utilization, including organizing storage areas and maintaining adequate supplies of cleaning materials, office essentials, and stationery.
  4. Oversee kitchen supplies, ensuring a stock of snacks and beverages, and manage cleanliness and maintenance of the area.
  5. Plan and organize internal events such as team appreciation days, client dinners, and conference attendance.
  6. Coordinate travel arrangements for employees in collaboration with our travel agency to ensure safe and efficient trips.
  7. Handle incoming communications, directing calls and emails to the relevant parties and taking messages as needed.
  8. Maintain an updated directory of company contacts and generate specialized contact lists upon request.
  9. Support Sightline's marketing initiatives, including content creation and management of email marketing campaigns.
Business Practices Quality Assurance:
  1. Review documents for grammatical accuracy and ensure compliance with company standards.
  2. Organize and manage our digital records system.
  3. Utilize Excel and Click-Up to maintain our Project Management Matrix, ensuring the team meets deadlines and maintains an organized workflow.
  4. Document meeting minutes, assign action items, and track their completion.
  5. Draft, submit, and manage client service agreements.
  6. Prepare and send client invoices.
  7. Facilitate training and professional development opportunities for team members.
  8. Assist with HR functions, including drafting job descriptions, recruitment processes, onboarding, employment agreements, benefits administration, and performance review organization.
  9. Maintain the directory of company policies and ensure annual reviews are conducted.
  10. Support continuous improvement of business processes within the team.
Financial Oversight:
  1. Conduct basic bookkeeping tasks, including expense tracking and organizing receipts and invoices.
  2. Monitor overtime and vacation balances.

REQUIREMENTS:

  1. A college diploma or bachelor's degree in a relevant discipline (human resources, office administration, or business management preferred).
  2. A minimum of 5 years of experience in Office Administration, Office Management, or a related field.
  3. Experience in Project Management.
  4. Proficiency in MS Office, particularly Excel.
  5. Outstanding organizational and communication skills.
  6. Proactive, adaptable, and solution-focused with a growth-oriented mindset.

PREFERRED QUALIFICATIONS:

  • Familiarity with Click-Up, Canva, MailChimp, or Klaviyo.
  • An interest in Real Estate.
  • Proficiency in a second language is a plus.
  • Experience in leadership roles.

COMPANY BENEFITS:

At Sightline, we value our employees and are committed to their well-being and professional growth. We provide a supportive work environment that includes four weeks of vacation, annual salary increases, health benefits, RRSP matching, a health expense account, monthly team appreciation events, opportunities for professional development, and more.

WORK SCHEDULE:

  • Monday to Friday

EDUCATION:

  • Bachelor's Degree (preferred)

LANGUAGE:

  • English (preferred)

WORK LOCATION: Hybrid remote environment.



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