Retail Store Supervisor

7 days ago

Lethbridge, Alberta, Canada 1970410 AB Ltd Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at 1970410 AB Ltd. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Team Management
    • Supervise and motivate a team of sales staff to achieve sales targets and provide excellent customer service.
    • Assign tasks and duties to team members to ensure efficient store operations.
    • Conduct performance evaluations and provide feedback to team members.
  • Store Operations
    • Oversee the daily operations of the store, including opening and closing procedures.
    • Ensure that the store is well-organized, clean, and visually appealing.
    • Manage inventory levels and maintain accurate records.
  • Sales and Customer Service
    • Develop and implement sales strategies to drive sales growth and meet targets.
    • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Administrative Tasks
    • Process sales transactions, handle customer returns, and manage cash handling procedures.
    • Maintain accurate records of sales, inventory, and customer interactions.
Requirements
  • Education
    • College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience
    • 2 years to less than 3 years of experience in a retail management role.
  • Skills
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and meet deadlines.
    • Strong problem-solving and analytical skills.
    • Ability to multitask and prioritize tasks effectively.
Working Conditions
  • Work Environment
    • Fast-paced retail environment with frequent customer interactions.
  • Physical Demands
    • Ability to stand for extended periods, walk, and lift heavy loads.
Personal Suitability
  • Personal Qualities
    • Accurate and detail-oriented.
    • Client-focused and able to work in a team environment.
    • Flexible and able to adapt to changing situations.

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