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Retail Store Supervisor

2 months ago

Lethbridge, Alberta, Canada Genesis Exotic Market Inc Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Genesis Exotic Market Inc. As a Retail Store Supervisor, you will be responsible for overseeing the daily operations of our retail store, ensuring that our customers receive exceptional service and that our sales goals are met.

Key Responsibilities
  • Supervise and Train Staff: Supervise and train sales staff to ensure they are providing excellent customer service and meeting sales targets.
  • Manage Sales Floor: Oversee the sales floor, including visual merchandising, inventory management, and maintaining a clean and organized store environment.
  • Process Transactions: Process transactions, including handling customer payments, returns, and exchanges.
  • Manage Inventory: Manage inventory levels, including ordering merchandise, receiving shipments, and maintaining accurate inventory records.
  • Monitor Sales Performance: Monitor sales performance, including tracking sales trends, identifying areas for improvement, and developing strategies to increase sales.
  • Provide Excellent Customer Service: Provide exceptional customer service, including responding to customer inquiries, resolving customer complaints, and ensuring that customers have a positive shopping experience.
  • Collaborate with Team Members: Collaborate with team members to achieve sales goals, including sharing knowledge, best practices, and ideas for improving sales performance.
  • Stay Up-to-Date on Products: Stay up-to-date on products, including new arrivals, promotions, and sales.
  • Maintain Store Appearance: Maintain the appearance of the store, including ensuring that the store is clean, organized, and well-maintained.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a retail sales environment.
  • Language: English.
  • Work Environment: Non-smoking environment.
  • Work Setting: Retail service establishment.
  • Work Conditions and Physical Capabilities: Fast-paced environment, handling heavy loads, attention to detail, combination of sitting, standing, walking, standing for extended periods, bending, crouching, kneeling.
  • Personal Suitability: Accurate, client focus, efficient interpersonal skills, excellent oral communication, flexibility, organized, reliability, team player, dependability, initiative, judgement, ability to multitask.