Healthcare Administrative Assistant

4 weeks ago


Ottawa, Ontario, Canada Cumberland Medical Clinic Full time

Position Overview: The role of a Medical Secretary is vital in ensuring smooth operations within the healthcare setting.

Key Responsibilities:

  1. Greet and assist patients upon arrival.
  2. Manage incoming calls, performing telephone triage and directing inquiries to the appropriate personnel.
  3. Coordinate patient appointments and facilitate specialist referrals.
  4. Maintain and update electronic medical records for accuracy and compliance.
  5. Assist in expediting third-party billing claims.

Qualifications: Bilingual candidates (French/English) are preferred to accommodate our diverse patient population.

The ideal candidate will possess experience with multi-line phone systems, proficiency in Microsoft Word and Excel, and demonstrate excellent typing speed and accuracy. Familiarity with electronic medical records systems is an asset.

While prior experience is beneficial, it is not mandatory as comprehensive training will be provided.

Additional Requirements: A Police Check will be required prior to the commencement of employment.

Job Type: Full-time

Compensation: $16-$17.00 per hour

Expected Working Hours: 35 – 40 hours per week

Work Schedule:

  • 8-hour shifts
  • Day shifts
  • Evening shifts
  • Weekend availability as needed

Language Proficiency:

  • Conversational French (required)

Work Environment: In-person interaction is essential for this role.



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