Collection Customer Service Representative
2 weeks ago
About the Role
We are seeking a skilled Collection Customer Service Agent to join our team at National Bank. As a key member of our Collection team, you will play a critical role in helping clients achieve financial stability through personalized payment agreements.
Your Key Responsibilities
- Develop and implement effective payment plans to meet client needs and financial goals
- Build strong relationships with clients through empathetic listening and communication
- Collaborate with internal stakeholders to resolve client issues and concerns
- Stay up-to-date on industry trends and best practices in collection and customer service
What We Offer
As a Collection Customer Service Agent at National Bank, you will have the opportunity to make a positive impact on clients' lives while advancing your career in a dynamic and supportive environment.
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Customer Service Representative
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Customer Service Representative
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Montreal, Quebec, Canada National Bank Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our Collection Team at National Bank.Key ResponsibilitiesSuggest payment agreements to clients to contribute to their financial healthUtilize listening skills and empathy to positively impact clientsWork collaboratively with clients to find mutually beneficial...
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