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Customer Service Representative

1 month ago

Montreal, Quebec, Canada Lifemark Full time
Customer Service Representative

Lifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care.

As a Customer Service Representative, you will be the first point of contact for our clients, providing exceptional service and support to ensure a positive experience. Your administrative work will be thorough, organized, and detail-oriented, with strong computer skills including Microsoft Office and the ability to learn new software applications quickly.

Responsibilities:

  • Answering the telephone, greeting, and assisting clients
  • Responding to inquiries and helping clients with problems
  • Processing incoming and outgoing mail, courier, and faxes
  • Providing administrative support under the direction and support of the office manager and clinic director
  • Monitoring and ordering office and clinic supplies
  • Assisting with photocopier/fax maintenance

Qualifications:

  • In-person and telephonic customer service experience, ideally from a medical clinic setting
  • Understanding of medical terminology is an asset
  • Health-related educational background is preferred

Apply Today Visit https://www.lifemark.ca/ for more information.

Your privacy is important to us at Lifemark/Physiothérapie Universelle. To offer the best possible Human Resources experience, we need to collect and use information about you. Lifemark/Physiothérapie Universelle will collect and use your information to review your qualifications, contact you about a job application you have made to us, and notify you about any future job opportunities where your profile may fit the job description.