Director, Disability Management Quality and Training Specialist
1 week ago
CAE Flight Services is a leading provider of flight operations and optimization digital solutions. We equip aviation professionals with the data needed to make informed decisions and take control of critical tasks.
The Director, Operations Research is responsible for leading an international team specializing in optimization services. In this role, the successful incumbent will provide support during all phases of a product lifecycle: from sales demonstrations, algorithm implementation, engine delivery, production support, to after-sales service.
Key Responsibilities- Work with customers and internal stakeholders to understand the logic and requirements of airline operations while offering creative solutions when recognizing improvement opportunities.
- Provide third-level support and training courses to customers.
- Be responsible for technical and team leadership through coaching and mentorship.
- Maintain high standards of software quality within the team by establishing and role modelling good practices and habits.
- Master's degree (or higher) in Operations Research, Computer Science, Industrial Engineering, Management Information Systems, or similar field.
- Experience with leading an international team is a strong asset.
- Extensive knowledge and experience in building solutions based on mathematical programming models to guide development and implementation efforts across the solution lifecycle.
- Strong knowledge of mathematical programming models such as LP/IP, network flow, graph theory, column generation, branch and bound and large-scale optimization, statistical and/or machine learning models for real-world optimization or predictive modeling problems.
- Strong knowledge of C++ (11+, STL), object-oriented programming/design principles and patterns, SOLID, design patterns (Gang of Four).
- Strong experience in enterprise software development and maintenance.
- Experience designing and developing client applications for Windows or Linux, integrations, and APIs.
- Strong communication skills (English and French) with both internal team members and external stakeholders.
- Experience in people management and the ability to lead and influence others.
- Understanding database schema and SQL statements.
- Machine Learning and data analytics experience and skills.
- Working knowledge of C# and Python.
- Working experience with MIP/LP solvers (Cplex/Gurobi/OR-Tools/Coin-OR).
- Strong facilitation and training skills.
CAE Inc is a technology company that digitalizes the physical world, deploying software-based simulation training and critical operations support solutions. We empower pilots, cabin crew, airlines, and defence and security forces to perform at their best every day and when the stakes are the highest.
We are a global company with more than 13,000 employees in approximately 250 sites and training locations in over 40 countries. CAE represents more than 75 years of industry firsts—the highest-fidelity flight and mission simulators as well as training programs powered by digital technologies.
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