Community Services Agent

1 month ago


Sarnia, Ontario, Canada Service Canada Full time
Position Overview

The role of a Citizen Services Officer involves providing essential support and assistance to the public in a dynamic and fast-paced environment.

Educational Requirements
  • Completion of a secondary (high) school graduation certificate is mandatory.
Work Environment

This position is based in an urban setting, requiring adaptability to various challenges.

Technical Proficiency

Familiarity with the following software is essential:

  • MS Excel
  • MS Outlook
  • MS Word
  • MS Windows
Security Protocols

Applicants must undergo:

  • A criminal record check
  • A credit check
  • Enhanced reliability security clearance
Work Conditions

The position demands:

  • Ability to thrive in a fast-paced environment
  • Capacity to work under pressure
  • Skill in meeting tight deadlines
  • Attention to detail, especially with a large caseload
Personal Attributes

Successful candidates will demonstrate:

  • Accuracy in their work
  • A strong client focus
  • Effective interpersonal skills
  • Excellent oral and written communication abilities
  • Flexibility and sound judgment
  • Organizational skills
Experience Requirements

Applicants should have:

  • Between 2 to 3 years of relevant experience
  • Occasional employment duration
  • Bilingual language proficiency
  • A commitment to a 37.5-hour work week


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