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Restaurant Operations Manager

2 months ago

Toronto, Ontario, Canada Jollytops Restaurant Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Supervisor to join our team at Jollytops Restaurant. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and service are consistently met.

Key Responsibilities
  • Establish and Implement Operational Procedures

Develop and implement effective methods to meet work schedules, ensuring that our restaurant runs smoothly and efficiently.

Supervise and Coordinate Food Service Staff

Oversee the activities of our food service staff, providing guidance and support to ensure that our customers receive exceptional service.

Train and Develop Staff

Train new staff members in their job duties, as well as sanitation and safety procedures, to ensure that they are equipped to provide excellent service.

Manage Staff Performance

Monitor and evaluate the performance of our staff, providing feedback and coaching to help them improve their skills and knowledge.

Maintain Quality Control Standards

Ensure that our food and service meet the highest quality control standards, consistently delivering an exceptional dining experience for our customers.

Manage Budget and Inventory

Prepare and manage budgets, as well as maintain accurate records of stock, repairs, sales, and wastage, to ensure that our restaurant operates efficiently and effectively.

Lead by Example

Set a positive example for our staff, demonstrating a commitment to our values and a passion for delivering exceptional service.

About You
  • Education and Experience

You will have a college diploma or equivalent, as well as 1-2 years of experience in a supervisory role in the food service industry.

Leadership and Communication Skills

You will possess excellent leadership and communication skills, with the ability to motivate and inspire our staff to deliver exceptional service.

Knowledge of Culinary Genres

You will have a strong knowledge of culinary genres and be able to maintain high standards of quality and presentation.