Field Claims Adjuster

4 weeks ago

Calgary, Alberta, Canada Aviva Full time

About Us:

At Aviva, we believe in the power of community and the importance of our core values: Care, Commitment, Community, and Confidence. We are dedicated to providing exceptional service and support to our clients.

Position Overview:

We are seeking experienced Property Field Adjusters to become part of our dynamic Field Claims team. This position is primarily remote, and we are looking for candidates in various regions.

Key Responsibilities:

  • Conduct thorough on-site and/or virtual assessments of personal and commercial insurance claims.
  • Document the extent of damages and prepare detailed repair estimates for claim resolution.
  • Review and validate vendor estimates to ensure appropriateness of pricing and scope.
  • Engage with insured parties, third parties, witnesses, and legal representatives to gather necessary information.
  • Analyze policy details, technical reports, and relevant case law to make informed decisions regarding coverage and claim value.
  • Deliver outstanding customer service while keeping all stakeholders updated on claim progress.
  • Ensure accuracy in data management and oversee the issuance of payments to insured clients, vendors, and other insurance entities.
  • Provide assistance during catastrophic events within Canada.
  • Communicate effectively with all parties involved in the claim process.

Qualifications:

  • A minimum of 2 years of experience as a Field Adjuster handling both Personal and Commercial lines claims.
  • Strong foundation in Property Insurance practices.
  • Preference for candidates skilled in damage assessment and repair estimation.
  • Proficient in computer applications and adaptable to new technologies.
  • Possession of a valid driver's license.

What We Offer:

  • A competitive rewards package that includes base salary, eligibility for an annual bonus, retirement savings options, health benefits, and opportunities for personal wellness and community involvement.
  • Exceptional career development pathways.
  • Support for professional development and educational pursuits.
  • A generous vacation policy with the option to purchase additional days off.
  • Employee-led initiatives promoting diversity, equity, and inclusion.
  • Corporate wellness programs aimed at enhancing physical and mental well-being.
  • A flexible hybrid work model.

Aviva Canada is committed to ensuring accessibility for individuals with disabilities throughout the hiring process. If you require accommodations, please inform us in advance so we can assist you appropriately.

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