Claims Adjuster

4 weeks ago


Calgary, Alberta, Canada Western Financial Group Full time

Overview of Daily Responsibilities:

  • Analyze and interpret insurance policy documents to ascertain if coverage is active and applicable to the reported loss.
  • Oversee the claims resolution process in collaboration with independent adjusters, offering guidance and strategies for negotiation and settlement within the limits set by insurers.
  • Conduct internal adjustments of claims within the authority granted by provincial regulations and insurance providers.
  • Establish and uphold precise loss and expense reserves based on investigations and/or recommendations; this includes validating reserve calculations from independent adjusters or insurers and addressing any inconsistencies.
  • Execute calculations related to business interruptions.
  • Provide insights to Underwriters, Risk Management, and Brokerage teams regarding claims frequency and potential physical risks.
  • Manage and process abeyance files and payment timelines.
  • Compose and disseminate correspondence to insured parties, insurers, third-party claimants, adjusters, and other industry stakeholders.
  • Participate in the Emergency After-Hours Claims Service on-call rotation.

Key Qualifications:

  • General Insurance Level 2 License is mandatory.
  • Progressing towards your CIP or CAIB designation is preferred.
  • RIBO License is considered an asset.
  • A minimum of 5 years of experience in Claims within the insurance sector is required.
  • Exceptional professional communication skills, both written and verbal.
  • Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.

Work Schedule: Full Time – 37.5 hours per week

Compensation: Competitive salary structure

Inclusivity Commitment:

At Western Financial Group, we are committed to fostering a diverse, inclusive, and authentic workplace. If you have any questions or require accommodations, please reach out to us.

Employee Benefits:

We take pride in offering programs that enhance the quality of life for our employees, who are our most valuable asset. Eligible employees enjoy a comprehensive compensation package that includes 3 weeks of vacation, 14 wellness days, company-matched investment and savings programs, and fully employer-funded group benefits, including a health care spending account.

For over two decades, supporting our local communities has been integral to our operations, reflected in our culture through the Western Financial Group Communities Foundation.


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