Member Service Representative
3 days ago
Job Summary
We are seeking a highly skilled Member Service Representative to join our team at Coastal Community. As a key member of our team, you will be responsible for providing exceptional customer service and support to our members.
Key Responsibilities
- Process a variety of financial and non-financial transactions for members within established guidelines.
- Provide sales and service expertise to inform members of new products and services.
- Answer telephone inquiries and provide support to members.
- Provide members with access to safety deposit boxes.
- Perform end-of-day processing and balancing in a timely manner.
Requirements
- Secondary school diploma with academic emphasis.
- 1 year post-secondary education.
- Up to 1 year of work experience in a sales and service position.
Preferred Qualifications
- Keyboarding skills of 40 wpm and proficiency with Windows products.
- Excellent communication and listening skills.
- Ability to multitask and adapt to changing situations.
About Us
Coastal Community is a 100% member-owned financial institution with a strong commitment to serving our local community. We offer a comprehensive total rewards package and a workplace culture that values diversity, equality, and inclusion.
What We Offer
- Competitive salary range of $42,900.96 to $50,715.36.
- Comprehensive benefits package.
- 11.50% employer-paid RRSP contribution.
- Investments in education and training.
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