Customer Service Representative

3 days ago


Nanaimo, British Columbia, Canada Real Canadian Superstore Full time

Why is this role important?

At Real Canadian Superstore, our Store Team Members are inspired doers who help provide a positive in-store shopping experience by ensuring the store is always ready with available products that meet customer needs to live life well. Our Customer Service Representatives inspire our customers through delightful conversation and knowledge of products.

What you'll do

  • Provide exceptional customer service by ensuring the store shelves are stocked and by responding to customer needs
  • Maintain and stock product displays and shelves that meet company standards
  • Ensure accurate product scanning and identify inventory needs and assist with ordering
  • Setup company-directed promotions and programs
  • Keep department areas neat and ensure health and safety standards

Who you are

  • A team player with an attention for detail
  • Driven and able to work independently in a fast-paced environment
  • Resourceful and courteous when resolving customer questions
  • Motivated to learn new things

Experience you bring

Good news No previous experience is required. We provide you with training to set you up for success.

What you bring

  • The ability to work overnight shifts
  • Flexibility to work a variety of hours which may include days, evenings, and weekends
  • Able to move up to 50lbs and in constant mobility for an entire shift


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