Lead Site Reliability Engineer

4 weeks ago

Old Toronto, Ontario, Canada SoundHound Inc Full time

About SoundHound AI
SoundHound AI is dedicated to enabling seamless interactions between individuals and technology through natural language. Our innovative Voice AI solutions cater to diverse applications, including automotive systems and restaurant services, empowering brands to engage with their customers in meaningful ways.

Role Overview
This position offers an exciting opportunity to be part of our Site Reliability Engineering (SRE) team, responsible for constructing robust infrastructure that supports our cutting-edge technology. The SRE team plays a crucial role in delivering the global infrastructure necessary to serve millions of users around the globe. We prioritize efficiency, and automation is integral to our development process.

Key Responsibilities:
  • Develop software and systems for managing and automating cloud infrastructure (Ansible, Terraform, Oracle Cloud).
  • Contribute to the creation of frameworks for application deployment, customization, and upgrades (Kubernetes, ArgoCD, Gitlab, Jenkins).
  • Enhance observability, implement and track key performance indicators, and establish Service Level Objectives (SLOs) and Service Level Agreements (SLAs) (Prometheus, Grafana, ELK).
  • Collaborate with cross-functional teams to design and build reliable, scalable services.
  • Engage in the on-call rotation (follow-the-sun model).
Qualifications:
  • A minimum of 4 years of experience in a Site Reliability Engineer role or a similar capacity.
  • A Master's or Bachelor's degree in Computer Science or a related discipline.
  • Proven experience in managing and automating infrastructure within a cloud environment.
  • In-depth understanding of container orchestration platforms, particularly Kubernetes.
  • Technical proficiency with tools related to Observability, Infrastructure as Code, and Continuous Integration/Continuous Deployment (CI/CD).
  • Experience in troubleshooting complex Linux system and network issues.
  • Strong skills in writing high-quality Python code and utilizing GitOps methodologies.
  • A pragmatic, analytical, and solution-oriented mindset.

Additional Information
We value experience with microservices architecture in large-scale infrastructures that emphasize reliability and observability.

This role allows for flexible work arrangements, including virtual, hybrid, and in-office options. In addition to competitive compensation and equity, we offer comprehensive healthcare benefits, paid time off, and other perks. Our recruitment team will provide specific salary details based on location and experience.

Company Culture
At SoundHound AI, we are committed to fostering a values-driven environment that promotes support, transparency, resilience, agility, and excellence. Diversity, equity, inclusion, and belonging are fundamental to our identity as a company. Our mission to develop Voice AI solutions for a global audience necessitates a team enriched with diverse perspectives. Explore more about our philosophy, benefits, and culture at SoundHound Careers.

We prioritize creating an inclusive atmosphere where every individual can thrive and contribute their best work. SoundHound is dedicated to providing reasonable accommodations for individuals with disabilities throughout the interview process and in their roles.

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