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Lead Site Reliability Engineer
2 months ago
About the Role
This is an exciting opportunity to join our team as a Lead Site Reliability Engineer at Thomson Reuters. As a key member of our engineering team, you will be responsible for leading and mentoring a team of SREs, providing technical guidance, coaching, and support to foster a culture of collaboration, innovation, and continuous improvement.
Key Responsibilities
- Team Leadership: Lead and mentor a team of SREs, providing technical guidance, coaching, and support to foster a culture of collaboration, innovation, and continuous improvement.
- Operational Excellence: Drive the implementation of best practices for reliability, scalability, and performance across our systems and services. Establish and monitor key metrics to ensure uptime, availability, and response times meet or exceed SLAs. Lead the work to drive efficiencies and reduce service operations risks. Lead the research of new capabilities, testing new solutions, recommending and implementing new technologies to improve customer experience and reduce costs.
- System Architecture: Collaborate with cross-functional teams to design, build, and maintain scalable and resilient architectures for our cloud-based infrastructure and applications. Identify opportunities for optimization and efficiency improvements. Solve intractable problems and devising solutions to improve the products and services we offer our customers.
- DevOps Practices: Promote and implement DevOps principles and practices to streamline software delivery, automate infrastructure provisioning, and improve deployment processes. Collaborate with development teams to integrate SRE practices into the software development lifecycle.
- Automation and Tooling: Champion the use of automation and tooling to streamline operational workflows, increase efficiency, and reduce manual toil. Drive the development of monitoring, alerting, and automation solutions to proactively identify and remediate issues.
- Continuous Improvement: Promote a culture of continuous improvement by fostering innovation, experimentation, and learning within the team. Encourage knowledge sharing and professional development to enhance technical skills and expertise.
About You
We're looking for a highly skilled and experienced Lead Site Reliability Engineer to join our team. If you have a background in leadership, technical expertise, and a passion for innovation, we'd love to hear from you.
Requirements
- Proven experience in a leadership role, managing a team of DevOps engineers and/or Site Reliability engineers or related technical professionals.
- Proficient in Observability tools such as Data Dog or New Relic.
- 3-5 years of relevant experience in software development and/or technology platform, infrastructure, or operations.
- Strong problem-solving and analytical skills, with a proactive approach to identifying and resolving complex technical issues.
- Experience with cloud technologies, services, use of their APIs, and configuration tools (AWS, Azure, GCP).
- Proficient in DevOps practices and methodologies, with hands-on experience in CI/CD pipelines, configuration management, and infrastructure as code.
- Bachelor's degree or equivalent required, Computer Science or related technical degree preferred.
- Experience with AI/ML tools to help improve service, reduce costs, and worked with AI-Operations solutions.
- Familiar with programming languages such as Python, Java, C#.
- Designed and supported scalable systems and services.
- Proficient with Networking, Windows, Linux, Container, PostgreSQL, or related infrastructure services at scale.
- Able to automate tasks to improve service operations and support.
- Proficient in data analysis from sources such as SQL, S3, Athena, etc.
What's in it for you?
As a Lead Site Reliability Engineer at Thomson Reuters, you will have the opportunity to work with a talented team of professionals, contribute to the development of innovative solutions, and grow your career in a dynamic and supportive environment.
Benefits
- Hybrid work model with flexible working hours.
- Comprehensive benefit plans, including flexible vacation, mental health days off, and work-from-anywhere options.
- Opportunities for professional development and growth.
- Access to industry-leading tools and technologies.
- A supportive and inclusive work environment.
