Lead Site Reliability Engineer

3 weeks ago

Old Toronto, Ontario, Canada PagerDuty, Inc. Full time

PagerDuty empowers diverse teams to execute essential tasks that drive business success through the PagerDuty Operations Cloud.

We are looking for a Senior Site Reliability Engineer to become a vital member of our SRE-Platform team. In this capacity, you will play a significant role in developing, sustaining, and enhancing the Kubernetes infrastructure that underpins PagerDuty. Our mission is to create solutions that boost developer efficiency, enhance system reliability, and support PagerDuty's growth for the future. If you have a strong interest in platform engineering, developer experience, and Kubernetes, we would be eager to connect with you.

Key Responsibilities

  • Maintain the overall integrity of the platform, which includes diagnosing and resolving production challenges, overseeing system capacity, and collaborating with other technical teams to ensure compliance with security and best practices.
  • Collaborate with Engineering stakeholders to architect and deliver a platform that is reliable, scalable, secure, and high-performing.
  • Consistently seek to enhance the developer experience through full lifecycle support (creation, development, deployment, retirement), observability, flexible connectivity, and monitoring.
  • Share your knowledge and expertise across the entire Engineering organization.
  • Participate in a 24/7 on-call rotation, utilizing PagerDuty to manage on-call schedules.

Basic Qualifications

  • 5+ years of experience in Platform Engineering, Site Reliability Engineering, or DevOps roles.
  • Experience managing multiple Kubernetes clusters in a production setting.
  • Experience with cloud-native infrastructure (e.g., AWS, GCP, Azure).
  • Experience deploying web applications on Kubernetes (Helm, ArgoCD).
  • Proficiency in infrastructure as code (i.e., Terraform or CloudFormation).
  • Familiarity with a dynamic programming language (i.e., Ruby or Python).

Preferred Qualifications

  • Experience with monitoring, observability, and logging platforms (e.g., DataDog, New Relic, SumoLogic, Splunk).
  • Knowledge of configuration management systems (e.g., Ansible, Chef, Puppet).
  • Experience in automating releases, continuous integration/delivery systems, and relevant tools (e.g., Jenkins, CircleCI, Travis CI, Buildkite).

The base salary range for this position is 152,000 USD. This role may also be eligible for bonuses, commissions, equity, and/or benefits.

PagerDuty is dedicated to fostering a diverse environment and is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

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