Technical Support Specialist

4 weeks ago


Chilliwack, Canada DIGIPRO IT SOLUTIONS LTD. Full time
Job Title: User Support Technician

We are seeking a highly skilled User Support Technician to join our team at DIGIPRO IT SOLUTIONS LTD.

Job Summary:

The User Support Technician will provide technical assistance and support to users experiencing difficulties with computer systems, software, and other technology-related issues. The successful candidate will have excellent communication and problem-solving skills, with the ability to work independently and as part of a team.

Key Responsibilities:
  • Respond to user inquiries and provide technical assistance via phone, email, or in-person
  • Consult user guides, technical manuals, and other documents to research and implement solutions
  • Provide training and guidance to users on computer systems, software, and other technology-related topics
  • Collect, organize, and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software to improve user experience
  • Provide business systems, network, and Internet support to users in response to identified difficulties
Requirements:
  • College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years
  • 1 year to less than 2 years of experience in a technical support role
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Strong knowledge of computer systems, software, and technology-related topics
Preferred Qualifications:
  • Experience working with diverse user groups, including persons with disabilities, newcomers, and refugees
  • Knowledge of accessibility and inclusive design principles
  • Ability to provide training and guidance on diversity and inclusion topics
What We Offer:
  • Permanent employment opportunity
  • 35 to 40 hours per week
  • English language of work


  • Chilliwack, Canada DIGIPRO IT SOLUTIONS LTD. Full time

    Job Title: Technical Support SpecialistAt DIGIPRO IT SOLUTIONS LTD., we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems.Key Responsibilities:* Respond to user inquiries and provide...


  • Chilliwack, Canada DIGIPRO IT SOLUTIONS LTD. Full time

    At DIGIPRO IT SOLUTIONS LTD., we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems. Your primary goal will be to identify and resolve technical issues in a timely and efficient manner.Key...


  • Chilliwack, Canada DIGIPRO IT SOLUTIONS LTD. Full time

    DIGIPRO IT SOLUTIONS LTD. is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems. Your duties will include consulting user guides, technical manuals, and other documents to research and implement...


  • Chilliwack, Canada DIGIPRO IT SOLUTIONS LTD. Full time

    DIGIPRO IT SOLUTIONS LTD. is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems.Key ResponsibilitiesRespond to user inquiries and provide solutions to technical issuesConsult technical manuals...


  • Chilliwack, Canada DIGIPRO IT SOLUTIONS LTD. Full time

    At DIGIPRO IT SOLUTIONS LTD., we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems, applications, and network infrastructure.Key Responsibilities:Respond to user inquiries and provide timely...


  • Chilliwack, Canada DIGIPRO IT SOLUTIONS LTD. Full time

    Digital Support RoleAt DIGIPRO IT SOLUTIONS LTD., we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to our clients, ensuring their computer systems and software are running smoothly.Key Responsibilities:Respond to client inquiries and...


  • Chilliwack, Canada DIGIPRO IT SOLUTIONS LTD. Full time

    Digital Support SpecialistAt DIGIPRO IT SOLUTIONS LTD., we are seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients.Key Responsibilities:Respond to client inquiries and resolve technical issues in a timely and professional...


  • Chilliwack, Canada DIGIPRO IT SOLUTIONS LTD. Full time

    We are seeking a skilled Technical Support Specialist to join our team at DIGIPRO IT SOLUTIONS LTD. The ideal candidate will have a strong background in computer systems and a passion for providing exceptional customer service.Key ResponsibilitiesRespond to user inquiries and resolve technical issues in a timely and professional mannerProvide training and...


  • Chilliwack, Canada DIGIPRO IT SOLUTIONS LTD. Full time

    Job DescriptionDIGIPRO IT SOLUTIONS LTD. is seeking a skilled Technical Support Specialist to join our team.ResponsibilitiesProvide technical assistance to employees experiencing difficulties with computer systems.Consult user guides, technical manuals, and other documents to research and implement solutions.Offer advice and training to users in response to...


  • Chilliwack, Canada Acklen Academy learning center Full time

    Education RequirementsAt Acklen Academy learning center, we are seeking a qualified ECE Technical Support Specialist to join our team. The ideal candidate should have a College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Work ExperienceWe are looking for an ECE Technical Support Specialist with 1 year to less...


  • Chilliwack, Canada Stó:lō Service Agency - Chilliwack BC Full time

    Stó:lō Service Agency (SSA) is seeking a **Technical Support Specialist **to assist in administering and overseeing the overall operations and maintenance of the SSA networks between the main campus, regional offices and the Internet. **Qualifications/Requirements**: - Extensive knowledge and expertise with computers and other office equipment. - Fluent...


  • Chilliwack, Canada DIGIPRO IT SOLUTIONS LTD. Full time

    Job Title: User Support TechnicianAt DIGIPRO IT SOLUTIONS LTD., we are seeking a highly skilled User Support Technician to join our team. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Respond to user inquiries and resolve technical...


  • Chilliwack, Canada DIGIPRO IT SOLUTIONS LTD. Full time

    Job Title: User Support TechnicianAt DIGIPRO IT SOLUTIONS LTD., we are seeking a highly skilled User Support Technician to join our team. As a User Support Technician, you will be responsible for providing technical assistance and support to our users, ensuring they have a seamless experience with our systems and applications.Key Responsibilities:Technical...


  • Chilliwack, Canada DIGIPRO IT SOLUTIONS LTD. Full time

    Job Title: User Support TechnicianAt DIGIPRO IT SOLUTIONS LTD., we are seeking a highly skilled User Support Technician to join our team. As a User Support Technician, you will be responsible for providing technical assistance and support to our users, ensuring they have a seamless experience with our systems and applications.Key Responsibilities:Technical...


  • Chilliwack, Canada DIGIPRO IT SOLUTIONS LTD. Full time

    Job Title: User Support TechnicianAt DIGIPRO IT SOLUTIONS LTD., we are seeking a highly skilled User Support Technician to join our team.Job SummaryWe are looking for a detail-oriented and customer-focused individual to provide technical support to our users. The successful candidate will be responsible for troubleshooting and resolving technical issues,...


  • Chilliwack, Canada DIGIPRO IT SOLUTIONS LTD. Full time

    Job Title: User Support TechnicianAt DIGIPRO IT SOLUTIONS LTD., we are seeking a highly skilled User Support Technician to join our team.Job SummaryWe are looking for a detail-oriented and customer-focused individual to provide technical support to our users. The successful candidate will be responsible for troubleshooting and resolving technical issues,...


  • Chilliwack, Canada DIGIPRO IT SOLUTIONS LTD. Full time

    Job Title: User Support TechnicianWe are seeking a highly skilled and experienced User Support Technician to join our team at DIGIPRO IT SOLUTIONS LTD.Job Summary:The User Support Technician will be responsible for providing technical assistance and support to users experiencing difficulties with computer systems, software, and other technology-related...


  • Chilliwack, Canada DIGIPRO IT SOLUTIONS LTD. Full time

    Job Title: User Support TechnicianWe are seeking a highly skilled and experienced User Support Technician to join our team at DIGIPRO IT SOLUTIONS LTD.Job Summary:The User Support Technician will be responsible for providing technical assistance and support to users experiencing difficulties with computer systems, software, and other technology-related...


  • Chilliwack, Canada DIGIPRO IT SOLUTIONS LTD. Full time

    Job Title: User Support TechnicianWe are seeking a highly skilled and experienced User Support Technician to join our team at DIGIPRO IT SOLUTIONS LTD.Job Summary:The User Support Technician will be responsible for providing technical assistance and support to users experiencing difficulties with computer systems, software, and other technology-related...


  • Chilliwack, Canada DIGIPRO IT SOLUTIONS LTD. Full time

    Job Title: User Support TechnicianWe are seeking a highly skilled and motivated User Support Technician to join our team at DIGIPRO IT SOLUTIONS LTD.Job Summary:The User Support Technician will provide technical assistance and support to users experiencing difficulties with computer systems, software, and other digital tools. The successful candidate will...