Technical Support Specialist

4 weeks ago


Chilliwack, Canada DIGIPRO IT SOLUTIONS LTD. Full time

Digital Support Role

At DIGIPRO IT SOLUTIONS LTD., we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to our clients, ensuring their computer systems and software are running smoothly.

Key Responsibilities:

  • Respond to client inquiries and resolve technical issues in a timely and professional manner.
  • Provide guidance and training to clients on the use of computer systems and software.
  • Collaborate with the development team to identify and resolve technical issues.
  • Document and maintain a problems and solutions log for future reference.

Requirements:

  • College diploma or equivalent in a related field.
  • 1-2 years of experience in a technical support role.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

Working Conditions:

  • 35-40 hours per week.
  • English language proficiency.


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