Technical Support Specialist

3 weeks ago


Chilliwack, Canada DIGIPRO IT SOLUTIONS LTD. Full time
Job Description

DIGIPRO IT SOLUTIONS LTD. is seeking a skilled Technical Support Specialist to join our team.

Responsibilities
  • Provide technical assistance to employees experiencing difficulties with computer systems.
  • Consult user guides, technical manuals, and other documents to research and implement solutions.
  • Offer advice and training to users in response to identified difficulties.
  • Collect, organize, and maintain a problems and solutions log for use by other technical support analysts.
  • Collaborate with the team to design and implement software solutions.
  • Assist users with business systems, network, and Internet support.
Requirements
  • Certificate or diploma from a college, CEGEP, or other non-university program of 1-2 years.
  • 1 year of experience in a related field.
  • Knowledge of device drivers, networking security, and desktop applications.

Work Details: Permanent, 35-40 hours per week, English language.



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