Technical Support Specialist
1 week ago
At DIGIPRO IT SOLUTIONS LTD., we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems.
Key Responsibilities:
* Respond to user inquiries and provide technical support via phone, email, or in-person
* Troubleshoot and resolve technical issues with computer systems, software, and hardware
* Collaborate with internal teams to resolve complex technical issues
* Develop and maintain technical documentation and knowledge base
Requirements:
* 1-2 years of experience in technical support or a related field
* Strong knowledge of computer systems, software, and hardware
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment
What We Offer:
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
How to Apply:
If you are a motivated and detail-oriented individual with a passion for technical support, please submit your application, including your resume and cover letter, to [insert contact information].
Language: English
Work Hours: 35-40 hours per week
Work Term: Permanent
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