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Culinary Operations Supervisor

3 months ago

Markham, Ontario, Canada Tim Hortons Full time
Position Overview

The role of a Food Service Supervisor is essential in ensuring that the culinary operations run smoothly and efficiently. This position involves overseeing the preparation and presentation of food in a variety of settings, including coffee shops and other dining establishments.

Qualifications
  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Experience: 1 to 2 years in a supervisory role within the food service industry.
Work Environment

The work environment can be fast-paced and noisy, requiring the ability to work under pressure and meet tight deadlines.

Key Responsibilities
  • Develop and implement strategies to meet work schedules.
  • Supervise and coordinate the activities of staff involved in food preparation and portioning.
  • Provide training to staff on job responsibilities, sanitation, and safety protocols.
  • Estimate the necessary ingredients and supplies for meal preparation.
  • Ensure food quality and service standards are consistently met.
  • Address and resolve customer complaints or concerns effectively.
  • Maintain accurate records of inventory, repairs, sales, and waste.
  • Prepare summaries of food orders for the chef.
  • Possess knowledge of the culinary genres relevant to the establishment.
  • Oversee the assembly of trays and the delivery of food trolleys.
Supervision

This position involves supervising a team of approximately 3-4 individuals.

Physical Requirements

Candidates must be able to:

  • Stand for extended periods.
  • Bend, crouch, and kneel as needed.
  • Walk and move around the work area efficiently.
Personal Attributes

The ideal candidate will demonstrate:

  • Strong client focus and interpersonal skills.
  • Excellent oral communication abilities.
  • Flexibility and adaptability in a dynamic work environment.
  • A collaborative team spirit.
Employment Details

This is a permanent position requiring 40 hours per week of work.