Culinary Operations Partner, Long Term Care

1 week ago

Markham, Ontario, Canada Support Services Office Full time

We are Sienna Senior Living, a leading provider of seniors' residences and care services in Canada. Our mission is to empower our team members to deliver exceptional care and services to our residents. As a Culinary Operations Partner, you will play a key role in supporting our long-term care homes with dietary and dining services, ensuring compliance with relevant legislation and standards.

Key Responsibilities:

  • Collaborate with Resident Experience, Clinical, Building Services, and Nutrition Care Partners to ensure seamless delivery of dietary and dining services.
  • Provide leadership and direction to Directors of Dietary Service and Food Service Supervisors, ensuring the consistent application of Support Services Policies and Procedures.
  • Support the development of home-specific policies and ensure overall compliance with regulatory bodies.
  • Participate in the recruitment process to select highly skilled and effective managers.
  • Organize and lead networking, meetings, and communications with Directors of Dietary Services and Food Service Supervisors.
  • Evaluate all aspects of non-clinical dietary and dining services, applying a continuous quality improvement approach.
  • Identify areas of risk related to dietary and dining services and collaborate with the home to develop plans to mitigate and minimize risk.
  • Provide feedback to the Executive Director on the performance of Directors of Dietary Services and Food Service Supervisors.
  • Review staffing requirements and qualifications in all homes to ensure compliance and resident safety.
  • Ensure an effective menu management system that meets resident care needs, developing and analyzing menus in collaboration with the Executive Chef & Nutrition Care Partner.
  • Champion and lead programs in dining to promote excellent customer service and efforts to improve resident satisfaction.
  • Provide input on and monitor all PRD dietary costs in preparation of operating budgets for each home, including staffing complement and supplies.
  • Monitor food costs and identify mechanisms to reduce food costs and facilitate consistency in food ordering/inventory LTC Homes.
  • Provide recommendations and input on costing for all capital kitchen equipment.
  • Provide recommendations and subject matter expertise on the purchases, operation, and maintenance of kitchen equipment.
  • Review financial statements of assigned homes and assist managers to achieve financial targets.
  • Work in accordance with the Company's Health and Safety Policies and Procedures and in compliance with the Occupational Health and Safety Act.
  • Assist Dietary leaders in responding to Ministry of Health compliance review.

Requirements:

  • Post-Grad Diploma or Degree in food, culinary, and/or beverage management program.
  • Experience in the management of dietary and dining services in a Long Term Care or Hospital setting.
  • Knowledge of the Ontario Food Premise Regulations, FLTCA, CCHSA/ORCA, and all applicable BC Regulation.
  • Proven communication, organizational, presentation, and problem-solving skills.
  • Proven writing skills and experience with policy and procedure development.
  • Proficient in Word, Excel, PowerPoint, and Outlook.
  • Effective verbal and written communication skills.

Bonus Points:

  • Member of the Canadian and Ontario Society of Nutrition Management.

What We Offer:

  • A competitive salary and vacation package.
  • Health & Dental benefits program.
  • RRSP with employer match.
  • Share Ownership and Reward Program (SOAR).
  • Employee Share Purchase Plan with company match.
  • Continuous learning and growth opportunities.
  • A welcoming culture that values diversity and differing perspectives, experiences, and beliefs.

Travel Requirements:

  • This is a regional support role, requiring travel during the week to assigned LTC sites across ON.
  • Mileage reimbursement and travel expenses apply.

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