Culinary Operations Partner

4 weeks ago

Markham, Ontario, Canada Support Services Office Full time

We are seeking a highly skilled Culinary Operations Partner to join our Support Services Office team. As a key member of our team, you will play a vital role in supporting long-term care homes with dietary and dining services.

Key Responsibilities:
  • Collaborate with Resident Experience, Clinical, Building Services, and Nutrition Care Partners to ensure seamless delivery of dietary and dining services.
  • Provide leadership and direction to Directors of Dietary Service and Food Service Supervisors in employing the strategic and operating plan.
  • Ensure consistent application of Support Services Policies and Procedures in all areas of dietary operations and dining.
  • Support the development of home-specific policies in collaboration with leadership and ensure overall compliance.
  • Participate in the recruitment process to ensure highly skilled and effective selection, onboarding, orientation, and evaluation of new managers.
  • Organize and lead networking, meetings, and communications with Directors of Dietary Services and Food Service Supervisors.
  • Evaluate all aspects of non-clinical dietary and dining services applying a continuous quality improvement approach.
  • Identify areas of risk related to dietary and dining services and actively collaborate with the home to develop plans to mitigate and minimize risk.
  • Provide the Executive Director with feedback related to the performance of the Directors of Dietary Services and Food Service Supervisors.
  • Review staffing requirements and qualifications in all homes to ensure compliance and resident safety.
  • Ensure an effective menu management system that meets resident care needs. Develop and analyze menus in collaboration with the Executive Chef & Nutrition Care Partner.
  • Champion and lead programs in dining to promote excellent customer service and efforts to improve resident satisfaction.
  • Provide input on and monitor all PRD dietary costs in preparation of operating budgets for each home including staffing complement and supplies.
  • Monitor food costs and identify mechanisms to reduce food costs and facilitate consistency in food ordering/inventory LTC Homes.
  • Provide recommendations and input on costing for all capital kitchen equipment.
  • Provide recommendations and subject matter expertise on the purchases, operation, and maintenance of kitchen equipment.
  • Review financial statements of assigned homes and assist managers to achieve financial targets.
  • Work in accordance with the Company's Health and Safety Policies and Procedures and in compliance with the Occupational Health and Safety Act.
  • Assist Dietary leaders in responding to Ministry of Health compliance review.
Requirements:
  • Post-Grad Diploma or Degree in food, culinary, and/or beverage management program.
  • Experience in the management of dietary and dining services in a Long Term Care or Hospital setting.
  • Knowledge of the Ontario Food Premise Regulations, FLTCA, CCHSA/ORCA, and all applicable regulations.
  • Proven communication, organizational, presentation, and problem-solving skills.
  • Proven writing skills and experience with policy and procedure development.
  • Proficient in Word, Excel, PowerPoint, and Outlook.
  • Effective verbal and written communication skills.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.

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