Culinary Operations Partner

1 month ago

Markham, Ontario, Canada Support Services Office Full time
About the Role

We are seeking a highly skilled and experienced Culinary Operations Partner to join our Support Services Office team. As a key member of our team, you will play a critical role in supporting our long-term care homes with dietary and dining services, ensuring all practices are in keeping with relevant legislation and standards.

Key Responsibilities
  • Collaborate with Resident Experience, Clinical, Building Services, and Nutrition Care Partners to ensure seamless delivery of dietary and dining services.
  • Provide leadership and direction to Directors of Dietary Service and Food Service Supervisors, ensuring the consistent application of Support Services Policies and Procedures.
  • Support the development of home-specific policies and ensure overall compliance with regulatory bodies.
  • Participate in the recruitment process to ensure highly skilled and effective selection, onboarding, orientation, and evaluation of new managers.
  • Organize and lead networking, meetings, and communications with Directors of Dietary Services and Food Service Supervisors.
  • Evaluate all aspects of non-clinical dietary and dining services, applying a continuous quality improvement approach.
  • Identify areas of risk related to dietary and dining services and collaborate with homes to develop plans to mitigate and minimize risk.
  • Provide feedback to the Executive Director on the performance of Directors of Dietary Services and Food Service Supervisors.
  • Review staffing requirements and qualifications in all homes to ensure compliance and resident safety.
  • Ensure an effective menu management system that meets resident care needs, developing and analyzing menus in collaboration with the Executive Chef and Nutrition Care Partner.
  • Champion and lead programs in dining to promote excellent customer service and efforts to improve resident satisfaction.
  • Provide input on and monitor all PRD dietary costs in preparation of operating budgets for each home, including staffing complement and supplies.
  • Monitor food costs and identify mechanisms to reduce food costs and facilitate consistency in food ordering/inventory LTC Homes.
  • Provide recommendations and input on costing for all capital kitchen equipment.
  • Provide recommendations and subject matter expertise on the purchases, operation, and maintenance of kitchen equipment.
  • Review financial statements of assigned homes and assist managers to achieve financial targets.
  • Work in accordance with the Company's Health and Safety Policies and Procedures and in compliance with the Occupational Health and Safety Act.
  • Assist Dietary leaders in responding to Ministry of Health compliance review.
Requirements
  • Post-Grad Diploma or Degree in food, culinary, and/or beverage management program.
  • Experience in the management of dietary and dining services in a Long Term Care or Hospital setting.
  • Knowledge of the Ontario Food Premises Regulations, FLTCA, CCHSA/ORCA, and all applicable BC Regulations.
  • Proven communication, organizational, presentation, and problem-solving skills.
  • Proven writing skills and experience with policy and procedure development.
  • Proficiency in Word, Excel, PowerPoint, and Outlook.
  • Effective verbal and written communication skills.
Bonus Points
  • Membership in the Canadian and Ontario Society of Nutrition Management.
About Us

Sienna Senior Living is committed to creating an inclusive environment where all team members and residents feel like they belong. We seek applicants with a wide range of abilities and provide an accessible candidate experience.

You must be legally eligible to work in Canada or have a valid work/study permit. You must successfully pass a Criminal Check.

Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.

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