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Administrative Assistant, College of Dentistry
2 months ago
Job Summary:
This role provides administrative support to a diverse group of patients, students, staff, and dentists within a clinical dentistry setting. The successful candidate will contribute to an environment that values the beliefs, needs, and contributions of a culturally diverse community.
Key Responsibilities:- Provide administrative support to the College of Dentistry, including reception duties, scheduling, and coordination of patient care and student learning.
- Process payments, deposits, and insurance claims, and liaise with insurance companies.
- Work with community clinic providers to process patient month ends, deposits, and insurance claims.
- Coordinate schedules and activities for patient care and student learning.
- Attend staff meetings to ensure delivery of patient care and student experience is consistent within the clinic.
- Facilitate patient referrals for specialty services.
- Provide excellent customer service to patients, students, and faculty.
- Update policies and procedure manuals as directed.
- Completion of Grade 12 and relevant post-secondary education and work experience are required.
- At least two years of recent work experience in a dental clinic is required.
- 3-5 years' experience in an administrative or coordination role.
- Strong knowledge of dental terminology and procedure codes.
- Experience with Dental Electronic Health Records is required.
- Keyboarding skills and proficiency with MS Office is required.
- Proven effective interpersonal, organizational, and time management skills.
- Effective team leadership and coordination skills.
- Effective written and oral communication.
- Demonstrated competence, sensitivity, and empathy in working with diverse groups and underserved members of the community.
This role is based in a busy clinical environment with frequent interruptions. The successful candidate will be able to multi-task with speed and accuracy, and work independently to ensure the efficient operation of the dental clinic.
The University of Saskatchewan is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.