Building Permit Compliance Specialist

4 weeks ago

Vancouver, British Columbia, Canada City of Vancouver Full time

Requisition ID: 41969

Organization

Situated on the traditional, ancestral, and unceded territories of the xwməθkwəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, the City of Vancouver is dedicated to fostering a community of reconciliation. Vancouver is consistently recognized as one of the most desirable cities globally and is striving to become the greenest city in the world. As one of Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, we seek individuals who can contribute to our core values of sustainability, reconciliation, equity, and exceptional quality of life for all residents.

We invite you to join our dedicated team and be part of an innovative, inclusive, and fulfilling workplace.

Main Purpose & Function:

This role involves performing technical and advisory functions within the Services Centre, including the assessment of plans and submissions for permit applications. The position provides guidance (including rotations in the Phone Centre) to staff, developers, contractors, design professionals, and the public regarding permit processing and the interpretation of by-laws, guidelines, and bulletins, along with information and advice on other City procedures.

Specific Duties & Responsibilities:

  • Evaluates plans for single-family and two-family dwellings, secondary suites, and various small commercial projects;
  • Conducts thorough Zoning & Building By-law assessments; makes discretionary decisions and relaxations for projects such as change of use, Section 4 and 5 exemptions, among others;
  • Organizes project schedules for PC1's and mentors/reviews their outputs.
  • Assesses business license applications;
  • Offers guidance on related permit and processing requirements, collaborates with staff in Development Services and other City departments to provide responses or seek advice on behalf of clients regarding process, technical, and design matters or to determine appropriate referrals.
  • Handles over-the-counter permit processing; a high volume of inquiries and direct public interaction necessitates consistent and accurate advice while resolving challenging and sometimes confrontational situations.

Qualifications:

Education and Experience:

  • Diploma in Building Technology or an equivalent combination of education and experience.
  • Extensive experience in interpreting and reviewing plans and managing By-laws and Building/Development Permit work or an equivalent combination of training and experience.

Knowledge, Skills & Abilities:

  • Proven time and project management capabilities;
  • Ability to meet deadlines and manage a substantial workload with shifting priorities;
  • Exceptional customer service skills to interact effectively and tactfully with the public and staff;
  • Strong interpersonal, oral, and written communication skills to convey information and clarify technical issues;
  • Demonstrated ability to establish and maintain effective working relationships, exercising fair and sound judgment;
  • Must possess exceptional conflict resolution skills and experience in dealing tactfully, patiently, and effectively with upset or stressed clients;
  • Ability to swiftly adapt to changes in the workplace; superior customer service skills are essential;
  • Capability to function as part of a team and work independently with minimal supervision;
  • Familiarity with computer systems including Posse & PRISM;
  • Ability to draft memos, procedures, and manuals; instruct, advise, and supervise employees.
  • A current and valid BC Driver's License is required for this position. The license must not have any restrictions that would hinder the ability to legally and safely perform job responsibilities. Transportation arrangements must meet the operational needs of the Department.

Where operationally feasible and subject to change, the City of Vancouver offers a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite. This position is eligible to participate in the Flexible Work Program.

Business Unit/Department: Development, Buildings & Licensing

Affiliation: CUPE 15 Non Pks

Employment Type: Temporary Full Time

Salary Information: Pay Grade GR-025: $43.78 to $51.7 per hour

At the City of Vancouver, we are committed to building a diverse workforce that reflects the community we serve. Indigenous peoples, people of colour, 2SLGBTQ+ individuals, including all genders and persons with disabilities are encouraged to apply. Accommodations will be provided upon request during the selection process. Learn more about our commitment to diversity and inclusion.

Before you click Apply now

Once you start your application, you can save your work and leave the applications page; however, please remember to submit your profile to the specific job requisition before the posting closing date.

In addition to uploading your cover letter and resume, part of the application process may include answering application questions related to the preferred requirements of the role, which may take approximately 5-10 minutes. Cover letters should express interest and highlight additional information relevant to the position, while resumes should include a summary of skills and experience related to the position.

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