Technical Support Specialist

5 days ago

St John's, Newfoundland and Labrador, Canada FUTURE-TECH CANADA Full time
About the Role

FUTURE-TECH CANADA is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees and customers.

Key Responsibilities
  • Technical Support: Provide technical assistance and support to employees and customers via phone, email, or in-person.
  • Network Administration: Install, configure, and maintain computer networks, including local area networks (LANs), wide area networks (WANs), and the Internet.
  • Problem-Solving: Analyze and resolve technical problems and issues in a timely and efficient manner.
  • Training and Development: Provide training and guidance to employees on the use of computer systems and software.
  • Incident Management: Manage and resolve technical incidents and problems in a timely and efficient manner.
  • Communication: Communicate technical information to employees and customers in a clear and concise manner.
Requirements
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience: Will train.
  • Language: English.
  • Work Hours: 30 to 35 hours per week.
Work Environment

FUTURE-TECH CANADA is a fast-paced and dynamic work environment. As a Technical Support Specialist, you will be working in a team-oriented environment and will be required to work under pressure to meet deadlines.

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