Material Logistics Coordinator

4 hours ago


Dorval, Quebec, Canada Bombarbier Full time
About the Role

We are seeking a highly skilled Material Logistics Agent to join our team at Bombardier's Completion Center. As a key member of our logistics team, you will be responsible for managing critical shortages of parts, processing spare part orders, and ensuring timely communication with customers.

Key Responsibilities
  • Manage critical shortages of parts to support the return to service of an aircraft on ground
  • Process spare part orders via telephone, email, online portal, and follow-up on customer deliveries
  • Manage client expectations during an aircraft on ground event and provide timely communication throughout
  • Manage the internal and external procurement flow of materials to meet customer service requirements and inventory level requirements within budget constraints
  • Analyze varied situations in a pressurized environment and make decisions in an efficient and structured manner
Requirements
  • 3 to 5 years of experience in a customer service role
  • Bachelor's degree in Operations or Industrial Management or a Technical college degree
  • Fluency in French and English spoken and written (other languages are an asset)
  • Good knowledge of Microsoft Suite applications, proficient in Excel and MS Access
  • Knowledge and experience in using SAP (SD-Sales & Distribution, MM-Material Management)
  • Ability to work on a 24/7 schedule operations environment, and on different shifts and during holidays
What We Offer

Bombardier offers a comprehensive and competitive Benefits Program, which includes insurance plans, competitive base salary, retirement savings plan, employee assistance program, and telehealth program.

We are an equal opportunity employer and encourage persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability, or other applicable legally protected characteristics to apply.



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