Customer Success Manager
2 weeks ago
At Jitterbit, we're looking for a seasoned Customer Success Manager to join our team. As a key member of our customer-facing organization, you'll be responsible for driving customer success and growth across our portfolio of strategic accounts.
Key Responsibilities:
- Develop and execute customer success plans to ensure customers achieve their desired outcomes
- Collaborate with cross-functional teams to identify and address customer needs
- Provide strategic guidance and support to customers to help them maximize the value of our platform
- Identify and pursue new business opportunities within existing customer relationships
- Manage and resolve customer issues and escalations in a timely and professional manner
Requirements:
- 6+ years of customer success and/or partner success experience
- Proven track record of driving customer growth and retention
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced, dynamic environment
What We Offer:
- Opportunity to work with a leading Integration Platform as a Service (iPaaS) company
- Competitive salary and benefits package
- Professional development and growth opportunities
- Collaborative and dynamic work environment
Jitterbit is an Equal Opportunity Employer.
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