Support Specialist for Community Programs

3 weeks ago

Toronto, Ontario, Canada Innovative Community Support Services Full time $26

Seeking Skilled Support Specialists for Our Semi-Independent Living (SIL) and Community Connections (CC) Initiatives.

Male personnel may be necessary for one of the roles.

We provide:

  • $26.20 per hour to commence.
  • Continuous education and career advancement opportunities.
  • Participation in a matching RRSP program.
  • Comprehensive Health, Dental, and Vision Coverage.
  • Employee and Family Assistance Program.
  • A welcoming, respectful, supportive, and inclusive workplace.

Innovative Community Support Services (ICSS) is a non-profit charitable organization dedicated to developing and delivering innovative, high-quality, and cost-effective community-based programs and services that foster a strong sense of wellbeing while positively impacting our culturally diverse community.

NOTE: A VALID DRIVER'S LICENSE & VEHICLE IS REQUIRED.

Mileage compensation provided during shifts (0.55 cents per kilometer).

The specialist offers person-centered and adaptable support to individuals in community programming. The specialist will engage directly with individuals facing developmental disabilities, physical disabilities, challenging behaviors, and/or dual diagnoses to assist in goal setting and making healthy life choices. Support is provided in various environments, including shelters, hospitals, residences, and agency locations.

Shift patterns consist of a scheduled rotation with primarily 8-hour shifts, including days/evenings/weekends. The rotation options are:

Sunday to Thursday with Friday & Saturday off or,

Tuesday to Saturday with Sunday & Monday off.

Responsibilities and Duties

  • Mentor and instruct on life skills such as communication, emotional coping, budgeting, household management, sexual health, healthy relationships, boundaries, self-care, self-expression, social skills, coping mechanisms, hygiene, community awareness, and personal safety.
  • Understand and advocate for the rights and responsibilities of individuals.
  • Work autonomously or collaboratively to prioritize and fulfill shift requirements while addressing individual needs.
  • Provide assistance to individuals by executing duties and adhering to their support plans, considering their preferences and actively involving them.
  • Identify community services that meet individual needs across social, economic, recreational, physical, vocational, and educational domains. Offer guidance and support to facilitate participation.
  • Engage in assessment, goal setting, and program planning for individuals while efficiently managing a caseload.
  • Perform delegated tasks as instructed by professionals, including medication administration and executing range of motion exercises per medical guidelines within established agency policies and individual support plans.
  • Assist with personal hygiene while upholding the individual's dignity and respect.
  • May be required to undertake general cleaning tasks.
  • Ensure accuracy, confidentiality, and security of agency records.
  • Complete necessary administrative tasks.
  • Foster and maintain respectful and positive collaborative relationships to contribute to the integrated, seamless delivery of services from ICSS, including individuals, staff, families, and community partners.

Required Skills/Knowledge/Experience

  • DSW, SSW, CYW, or three years of experience in the field working with challenging behaviors.
  • Familiarity with individualized plans.
  • Cooking and cleaning abilities.
  • Capacity to organize, plan, and prioritize tasks with minimal supervision.
  • Ability to follow directions and work effectively as part of a team.
  • Problem-solving skills and decision-making capabilities.
  • Ability to thrive in a fast-paced environment and support new individuals with limited information.
  • Strong written and verbal communication skills in English.

Employment Conditions

  • Possession of a valid driver's license.
  • Access to a personal vehicle for work-related purposes.
  • A driver's abstract with fewer than four minor infractions and no serious convictions or suspensions.
  • Valid vehicle insurance.
  • A clean Vulnerable Sector Police Check is required.
  • A valid First Aid/CPR Level C certificate is required.
  • A letter of good health and documentation of all up-to-date applicable immunizations is required.

This job posting is not intended to be exhaustive. The employee may perform other related duties as necessary to meet the ongoing needs of the agency.

Please include your resume along with a cover letter detailing your achievements and explaining your suitability for this role. We appreciate all candidates who apply. However, only those selected for an interview will be contacted. Candidates will be contacted via email.

NO PHONE CALLS PLEASE.

ICSS IS AN EQUAL OPPORTUNITY EMPLOYER.

Job Types: Full-time, Permanent

Pay: $26.20 per hour

Expected hours: 40 per week

Additional pay:

  • Overtime compensation

Benefits:

  • Casual dress code
  • Dental coverage
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site gym facilities
  • On-site parking availability
  • Paid time off
  • RRSP matching
  • Vision coverage

Flexible language requirement:

  • French is not mandatory

Schedule:

  • 8-hour shifts
  • Day shifts
  • Evening shifts
  • Weekends as required

Application question(s):

  • Do you have experience managing crisis situations?

Education:

  • DCS / DEC (preferred)

Language:

  • English (required)

License/Certification:

  • Driving License (required)
  • First Aid Certification (required)
  • CPR Certification (required)

Work Location: In person

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