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Restaurant Operations Manager

2 months ago

ChathamKent, Canada A&W Full time
A&W Restaurant Area Manager

We're seeking a seasoned Restaurant Area Manager to lead our team of restaurant managers and staff in delivering exceptional customer experiences and driving business results. As a key member of our leadership team, you'll be responsible for managing the operation of multiple restaurants, coaching and developing staff, and driving sales growth.

Key Responsibilities:
  • Manage the day-to-day operations of multiple restaurants, ensuring seamless execution of our brand standards and customer service expectations.
  • Coach and develop restaurant managers and staff to achieve sales growth, improve customer satisfaction, and enhance operational efficiency.
  • Identify areas of improvement and implement strategies to drive business results, including labor cost control, food and waste cost management, and service time optimization.
  • Lead by example, demonstrating a strong work ethic, a customer-centric mindset, and a commitment to excellence in all aspects of restaurant operations.
  • Collaborate with other leaders to develop and implement business strategies, ensuring alignment with company goals and objectives.
Requirements:
  • Multi-unit restaurant management experience, with a proven track record of driving sales growth and improving customer satisfaction.
  • Quick service restaurant experience preferred.
  • Valid driver's license.
  • Food handling certificate.

A&W is a leader in the quick service restaurant industry, known for our commitment to quality, customer satisfaction, and community involvement. If you're a motivated and results-driven leader who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.