Restaurant Operations Manager

4 days ago


ChathamKent, Canada A&W Full time
Restaurant General Manager Job Description

A&W is a leader in the fast food industry, known for its commitment to quality, customer service, and community involvement.

Key Responsibilities:
  • Leadership and Team Management: Lead a team of employees to achieve restaurant targets and standards, while maintaining a positive and respectful work environment.
  • Customer Service: Coach staff to provide excellent customer service representative of the A&W brand.
  • Cost Control: Monitor and control labor costs and food and waste costs.
  • Service Excellence: Lead staff to achieve service times and work as a part of the team.
  • Food Safety: Ensure all food safety regulations are followed.
  • Employee Management: Hire, retain, and terminate employees.
  • Inventory Management: Order and manage inventory.
  • Operational Efficiency: Perform other duties related to the day-to-day operation of a fast food restaurant.
What We Offer:
  • Competitive Benefits: Full benefits package.
  • Performance-Based Incentives: Great bonus program.
  • Career Growth: Opportunity to grow with the company.
  • On-the-Job Training: On-the-job training.
Requirements:
  • Licenses and Certifications: G2 license.
  • Reliable Transportation: Access to a reliable vehicle.
  • Experience: Restaurant management experience (two years or more).
  • Certifications: Food handling certificate.
  • Industry Knowledge: Quick service restaurant experience preferred.
  • Communication Skills: Ability to work in a fast-paced environment.
  • Social Skills: Great social skills and love for interacting with other people.
  • Leadership Skills: A leader and a team player.
  • Language Skills: Basic English language skills.


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