Restaurant Operations Manager

4 weeks ago


ChathamKent, Canada A&W Full time

About A&W

A&W is a company that values doing the right thing for our food, people, community, and environment. We're committed to changing the fast food landscape by eliminating plastic straws, using all-natural flavors in our root beer, and being the first national restaurant chain in Canada to offer the plant-based Beyond Meat Burger.

Our Culture

We take pride in offering a working environment based on respect and listening. Everyone's efforts and results are recognized and celebrated. We're looking for a fun and experienced leader who loves A&W as much as they love leading a diverse team from their local community.

What We Offer

We offer full benefits, a great bonus program, an opportunity to grow with the company, and on-the-job training. As a Restaurant Area Manager, you'll be responsible for managing the operation of approximately 10 restaurants, managing staff to maintain and achieve restaurant targets and standards, and coaching staff to provide excellent customer service representative of the A&W brand.

Key Responsibilities

  • Manage the operation of approximately 10 restaurants
  • Manage staff to maintain and achieve restaurant targets and standards
  • Coach staff to provide excellent customer service representative of the A&W brand
  • Identify areas of improvement and opportunity specific to individual restaurants under your control
  • Manage budgetary inquiries and understand the budgeting process
  • Monitor and control labor costs and food and waste costs
  • Lead staff to achieve service times and work as a part of the team
  • Ensure all food safety regulations are followed
  • Hire, retain, and terminate employees as well as train managers

Requirements

  • Multi-unit restaurant management experience - two years or more
  • Quick service restaurant experience preferred
  • Driver's license
  • Food handling certificate


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