Retail Store Manager

16 hours ago

Hamilton, Ontario, Canada Ontario Inc OA Gourmet Food Grocery Store Full time
Job Title: Retail Store Supervisor

We are seeking a highly motivated and experienced Retail Store Supervisor to join our team at 1000403458 Ontario Inc O/A Gourmet Food Grocery Store.

Job Summary:

The Retail Store Supervisor will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and maintaining a high level of sales performance. This is a permanent full-time position working 30 to 40 hours per week.

Key Responsibilities:
  • Assign sales workers to duties and ensure they are adequately trained to perform their tasks.
  • Hire and train or arrange for training of staff to meet the needs of the store.
  • Authorize payments by cheque and manage store finances.
  • Order merchandise and maintain inventory levels.
  • Authorize return of merchandise and resolve customer complaints.
  • Establish work schedules and supervise the activities of workers.
  • Prepare reports on sales volumes, merchandising, and personnel matters.
  • Resolve issues that may arise, including customer requests, complaints, and supply shortages.
  • Organize and maintain inventory, ensuring accurate stock levels.
Requirements:
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a retail environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and under pressure.
  • Accurate and efficient in all tasks.
  • Client-focused and a team player.
Work Environment:

The Retail Store Supervisor will work in a fast-paced retail environment, interacting with customers, staff, and suppliers. The ideal candidate will be able to work independently and as part of a team, with excellent communication and problem-solving skills.

Language:

The primary language of work is English.

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