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Senior Manager, Transformation and Organizational Development
2 months ago
About the Role
As the Senior Manager of Change Management and Organizational Development at Equinix, you will play a critical role in designing, developing, and implementing enterprise-wide and global programs that enhance our ability to execute our strategy and compete in the market.
Key Responsibilities
- Design, deliver, and coach on enterprise transformation and change management initiatives based on business requirements.
- Lead, manage, and develop a team of consultants in a fast-paced and dynamic environment, delivering high-quality results across various projects and initiatives.
- Thought partner with global HR and function business leaders to diagnose issues and develop solutions to improve effectiveness.
- Plan and coordinate the deployment of consultants to different projects based on their readiness, availability, skills, and preferences.
- Assess the individual readiness of consultants and provide them with the necessary training, coaching, feedback, and support to ensure their success and satisfaction.
- Prepare and equip consultants with the relevant tools, resources, and information to enable them to perform their roles effectively and efficiently.
- Monitor and evaluate the performance of consultants and provide them with regular and constructive feedback and recognition.
- Manage the performance management process for consultants, including setting goals, conducting appraisals, identifying development needs, and addressing performance issues.
- Build and manage organizational change frameworks and tools related to organization and team effectiveness.
- Facilitate strategy, planning, and team effectiveness sessions as needed.
- Design new enterprise initiatives and frameworks based on business requirements.
- Define and monitor success measures.
Requirements
- Bachelor's or master's degree in HR, Business Management, Change Management, or a related field.
- 10+ years of experience in Change Management, HR, consulting, Project Management, or a similar role, with minimum 3 years as a people manager, managing all facets of the employee journey/life cycle.
- Proven track record of leading and managing teams of consultants or professionals in a complex and dynamic environment.
- Strong knowledge and skills in HR or related fields, such as talent management, organizational development, change management, learning and development, etc.
- Excellent program management, planning, and coordination skills, with the ability to manage multiple projects and priorities.
- Strong subject matter expertise, technical skills, and analytical thinking, with the ability to provide guidance and recommendations on best practices and solutions.
- Strong change management, coaching, and mentoring skills, with the ability to lead and support the team and the organization through change and transformation.
- Strong project management, delivery, and execution skills, with the ability to lead projects and project teams personally and ensure high-quality outcomes.
- Strong communication, interpersonal, and relationship-building skills, with the ability to interact with and influence leaders at all levels of the organization on change projects.
- Strong assertion and confidence, with the ability to present a professional technical point of view through expertise.
- Ability to work effectively under pressure and in a fast-paced and fluid environment.
- Ability to handle ambiguity and uncertainty and adapt to changing needs and expectations.
- High level of professionalism, integrity, and ethics.
- Certification in Change Management, HR, consulting, project management, or related fields is a plus.