Technology Support Specialist

15 hours ago

London, Ontario, Canada Trudell Medical Limited Full time
Job Title: Technology Support Technician

Trudell Medical Limited is seeking a highly skilled and motivated Technology Support Technician to join our Corporate IT Service Desk team. As a key member of our team, you will be responsible for providing technical support and assistance to our employees, ensuring that our IT systems and infrastructure are running smoothly and efficiently.

Key Responsibilities:
  • Install, configure, and maintain hardware and software systems
  • Respond to and resolve technical issues and requests in a timely and professional manner
  • Provide technical support and assistance to employees, including troubleshooting and resolving technical problems
  • Collaborate with the IT team to identify and implement solutions to technical issues and improve overall IT systems and infrastructure
  • Develop and maintain technical documentation and knowledge base
Requirements:
  • Post-secondary diploma in IT or related field
  • CompTIA A+ Certification and/or equivalent experience
  • Experience with Microsoft Server, Exchange Server, and Azure Active Directory
  • Knowledge of DNS, DHCP, and firewall configurations
  • Experience with virtualization and cloud computing
  • Excellent communication and problem-solving skills
Working Conditions:

This is an office-based role with the option of a hybrid work arrangement. Must be available to come into the London, Ontario office 3 days per week.

What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

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