Technical Support Specialist

1 month ago

London, Ontario, Canada Voices Full time
Job Title: Technical Support Specialist

We are seeking a highly skilled Technical Support Specialist to join our team at Voices, a leading voice over marketplace. As a Technical Support Specialist, you will provide front-line technical support to our corporate users, ensuring they have the necessary tools and resources to perform their jobs effectively.

Key Responsibilities:
  • Provide technical support to employees regarding hardware, software, and security.
  • Administer and manage our Google Workspace, MDM, and office network systems.
  • Assist HR with onboarding and offboarding tasks related to hardware and software.
  • Manage the process of procuring hardware and software resources for new and existing employees.
Requirements:
  • A degree or diploma in computer science or information technology.
  • Minimum of 1-3 years of experience in a technical support role.
  • Prior experience in tech support, helpdesk support, or a similar role.
  • Proficiency in Windows, MacOS, and Linux.
  • Required to be in the office for a minimum of 4 days/week.
  • Occasional after-hours work may be required to resolve urgent requests or perform network maintenance.
What We Offer:

Voices is committed to providing a supportive and inclusive work environment. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.

How to Apply:

Interested candidates should submit their cover letter and resume through our online application portal. We look forward to hearing from you

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