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IT Support Specialist
3 months ago
We are seeking a proficient individual to enhance our support services division, ensuring exceptional service delivery to our clientele. The successful candidate will possess outstanding communication abilities coupled with strong technical expertise to thrive in this position.
Primary Duties:- Provide courteous and professional support services
- Encourage development in IT and communication proficiencies
- Engage collaboratively within a team-oriented setting
- Deliver exemplary customer service
- Degree in a technical field
- ITIL Foundations Certification is a plus
- Relevant industry certifications are advantageous
- Previous experience in related roles is beneficial
- Proficient in general desktop troubleshooting
- Knowledge of Windows Server administration
- Familiarity with Hyper-V virtual environments
- Understanding of networking principles
- Experience with MS Exchange Servers and O365
- Knowledge of Backup and Disaster Recovery processes
- Experience with remote support and monitoring tools
- Comprehensive Medical, Dental, Vision, and Life Insurance
- Support for ongoing educational initiatives
This role is a full-time salaried position, with compensation commensurate with experience. Contribute to our vibrant team and make a significant impact.