Hotel Operations Manager

1 week ago


Golden, Canada R&D Developments Ltd Full time
About the Role

We are seeking a highly skilled and experienced Hotel Operations Manager to join our team at R&D Developments Ltd. As a key member of our hotel management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that all aspects of the business run smoothly and efficiently.

Key Responsibilities
  • Leadership and Supervision: Supervise and manage a team of hotel staff, providing guidance and support to ensure that they are equipped to deliver exceptional customer service.
  • Operations Management: Oversee the management of hotel operations, including front desk, housekeeping, food and beverage, and maintenance.
  • Customer Service: Ensure that all guests receive a high level of service, responding promptly to their needs and resolving any issues that may arise.
  • Staff Management: Recruit, train, and develop staff to ensure that they have the skills and knowledge required to perform their roles effectively.
  • Financial Management: Manage the hotel's budget, ensuring that all financial transactions are accurate and up-to-date.
  • Quality Control: Monitor and maintain high standards of quality in all aspects of hotel operations, including cleanliness, maintenance, and customer service.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Work Experience: 1 year to less than 2 years of experience in a hotel management role
  • Language: English
  • Work Hours: 40 hours per week


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