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Restaurant Operations Supervisor

2 months ago

Delta, British Columbia, Canada Subway Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Subway. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food products.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation.
    • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner.
    • Ensure that customer feedback is addressed and resolved in a timely manner.
  • Operations and Administration
    • Maintain records of stock, repairs, sales, and wastage to ensure accurate inventory management.
    • Prepare and submit reports to management on a regular basis.
    • Establish work schedules and ensure that staff are aware of their responsibilities and deadlines.
  • Teamwork and Communication
    • Work effectively with other departments to ensure seamless operations and customer satisfaction.
    • Communicate clearly and effectively with staff, management, and customers to ensure that everyone is informed and aware of their roles and responsibilities.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a food service supervisory role.
  • Skills
    • Excellent leadership and supervisory skills.
    • Strong communication and interpersonal skills.
    • Ability to work in a fast-paced environment and under pressure.
    • Flexibility and adaptability to changing situations.
Work Environment

The Food Service Supervisor will work in a fast-paced environment with a high level of customer interaction. The successful candidate will be able to work effectively in a team environment and communicate clearly with staff, management, and customers.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Food Service Supervisor looking for a new challenge, we encourage you to apply.