Benefits Administration Supervisor
3 weeks ago
Position Title: Benefits Administration Supervisor
Department: Corporate Services
Employment Type: Permanent, Full-Time
Location: Winnipeg, Manitoba
About Us
Established in 1944, EQ3 has evolved into a prominent name in the furniture manufacturing sector across North America. We prioritize our workforce, clients, and the communities we serve, while maintaining a commitment to environmental sustainability and exceptional customer service. Our mission is to deliver high-quality products and uphold excellence in all aspects of our operations.
Key Responsibilities
The Benefits Administration Supervisor will play a crucial role in managing and supporting all employee benefit initiatives across Canada and the U.S. The responsibilities include:
- Overseeing and guiding the benefits team.
- Providing expert assistance and solutions to employees, management, and internal departments regarding benefits-related inquiries.
- Creating, updating, and implementing necessary revisions to policy documents and procedural manuals.
- Managing the enrollment, modifications, and terminations of benefits for U.S. employees using internal systems and provider platforms.
- Handling communications related to COBRA eligibility for U.S. staff.
- Developing strategies for case management, overseeing claims reporting, and managing short-term and long-term disability claims.
- Acting as the primary contact for disability claims, ensuring accurate completion of required documentation.
- Serving as a liaison between the organization and providers to resolve billing discrepancies.
- Overseeing the development and enhancement of the company's Wellness Program in collaboration with the Wellness Program Facilitator.
- Conducting quarterly and annual calculations for the company's retirement matching programs.
- Facilitating meetings on various topics, including retirement committee reviews and updates on benefits programs.
Qualifications
- Post-secondary education in a relevant field; equivalent experience may be considered.
- CEBS designation is preferred.
- A minimum of 3 years of experience in Group Benefits Administration and Claims Management.
- Proficient in Microsoft Office Suite, including Word, Excel, and Outlook.
- Ability to manage high-pressure situations with professionalism.
- Strong communication and interpersonal skills.
- Experience handling confidential information.
- Meticulous attention to detail.
- Self-motivated with the ability to work independently.
- Proven skills in prioritizing tasks and meeting deadlines.
- Customer service-oriented approach.
- Ability to work collaboratively as well as independently.
- Strong analytical, organizational, and time-management abilities.
- Adaptability to a fast-paced work environment.
- Commitment to promoting diversity and inclusion within the workplace.
Why Choose EQ3?
At EQ3, we understand the importance of investing in our workforce and fostering an inclusive environment where every employee feels valued and supported. We are dedicated to building a diverse team that reflects the communities we serve, providing opportunities for growth and development.
We offer a comprehensive benefits package that includes:
- Employee Family Assistance Program
- Comprehensive health, dental, and disability benefits
- Potential retirement savings matching program
- Employee furniture purchase program
- Opportunities for professional development
- Free parking
Next Steps
If you believe you are a strong candidate for this position, we encourage you to submit your application.
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