Food and Beverage Operations Manager

2 days ago

Cambridge, Ontario, Canada Langdon Hall Country House Hotel and Spa Full time
{"Job Title": "Food and Beverage Manager", "Job Summary": "We are seeking a highly skilled and experienced Food and Beverage Manager to join our team at Langdon Hall Country House Hotel and Spa. As a key member of our leadership team, you will be responsible for guiding our Food and Beverage team towards achieving company goals and promoting a positive team culture.

Responsibilities:

* Organize, guide and manage the Food and Beverage team, while motivating and encouraging their individual and team development
* Maintain Langdon Hall's service levels and brand experience
* Identify opportunities and implement revenue-generating ideas that exceed the expectations of our guests, ensuring departmental goals are met
* Maintain departmental profitability related to labour cost control measures and operational expenditures, without compromising guest or employee experiences
* Establish measures to maintain proper use of equipment, hard goods and soft goods in order to maintain the longevity of use
* Oversee the continued development and implementation of operational standards
* Inspire accountability by creating, following, and coaching on standardized practices for the leadership and line teams
* Communicate expectations, goals and feedback to the group regularly and resolve any concerns or issues actively
* Identify and address conflicts early, facilitating discussions and finding satisfactory solutions for all parties involved
* Set clear objectives, define roles and responsibilities and ensure each team member aligns with the team's vision
* Recognize and reward good performance, provide feedback and encourage professional development
* Support team members' professional development by providing opportunities for training and growth

Requirements:

* 4 years' experience in a managerial level in hotel food and beverage or restaurant at a property that reflects similar standards set by Relais & Chateaux or CAA Five Diamond restaurant
* Degree from an accredited university or college in Hospitality Management, Hotel and Restaurant Management, or related major preferred
* Acute knowledge of principles and processes for providing personal guest service
* Being able to assess guests' needs, evaluate guest satisfaction and meet standards for guest service
* Knowledge of management principles involved in strategic planning, budget allocations, human resource principles and leadership practice

Benefits:

* Company events
* Dental care
* Discounted or free food
* Employee assistance program
* Extended health care
* Life insurance
* On-site parking
* Paid time off
* Store discount

We appreciate your interest in Langdon Hall and look forward to reviewing your application.

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