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Food & Beverage Manager

2 months ago


Cambridge, Ontario, Canada Langdon Hall Country House Hotel and Spa Full time
Food & Beverage Manager Food & Beverage Manager

Join our team at Langdon Hall, one of the finest country house hotels in North America, as a Food & Beverage Manager. As a key member of our team, you will be responsible for guiding individuals towards achieving company goals and promoting a positive team culture.

About Langdon Hall

Langdon Hall is a unique, luxury boutique property that embodies the highest standards of integrity, quality, and positivity. We pride ourselves on providing empowered and thoughtful service to our guests, and every member of our staff plays a part in making this happen.

Job Description

As a Food & Beverage Manager, you will be responsible for:

  • Organizing, guiding, and managing the Food & Beverage team, while motivating and encouraging their individual and team development
  • Maintaining Langdon Hall's service levels and brand experience
  • Identifying opportunities and implementing revenue-generating ideas that exceed the expectations of our guests, ensuring departmental goals are met
  • Maintaining departmental profitability related to labour cost control measures and operational expenditures, without compromising guest or employee experiences
  • Establishing measures to maintain proper use of equipment, hard goods, and soft goods in order to maintain the longevity of use
  • Overseeing the continued development and implementation of operational standards
  • Inspiring accountability by creating, following, and coaching on standardized practices for the leadership and line teams
  • Communicating expectations, goals, and feedback to the group regularly and resolving any concerns or issues actively
  • Identifying and addressing conflicts early, facilitating discussions and finding satisfactory solutions for all parties involved
  • Setting clear objectives, defining roles and responsibilities, and ensuring each team member aligns with the team's vision
  • Recognizing and rewarding good performance, providing feedback, and encouraging professional development
  • Supporting team members' professional development by providing opportunities for training and growth
Qualifications

We are looking for a candidate with:

  • 4 years' experience in a managerial level in hotel food and beverage or restaurant at a property that reflects similar standards set by Relais & Chateaux or CAA Five Diamond restaurant
  • A degree from an accredited university or college in Hospitality Management, Hotel and Restaurant Management, or related major preferred
  • Acute knowledge of principles and processes for providing personal guest service
  • The ability to assess guests' needs, evaluate guest satisfaction, and meet standards for guest service
  • Knowledge of management principles involved in strategic planning, budget allocations, human resource principles, and leadership practice
Benefits

We offer a comprehensive benefits package, including:

  • Company events
  • Dental care
  • Discounted or free food
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Store discount
About Us

Langdon Hall is a member of the exclusive Relais & Chateaux association and has been voted #5 on Canada's Best 100 Restaurants. We are committed to providing a positive and inclusive work environment for all our employees.