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Food and Beverage Operations Manager
2 months ago
We are a luxury boutique hotel and spa that prides itself on providing exceptional service and experiences to our guests. Our team embodies the highest standards of integrity, quality, and positivity, and we are seeking a talented individual to join our team as a Food and Beverage Operations Manager.
Job SummaryThe Food and Beverage Operations Manager will be responsible for guiding our food and beverage team towards achieving company goals and promoting a positive team culture. This individual will cultivate an atmosphere of collaboration and communication, while equipping team members with the necessary tools for success. The successful candidate will also strategize and implement initiatives to generate revenue, enhance guest experience, strengthen team performance, productivity, and quality of work.
Key Responsibilities- Organize, guide, and manage the Food and Beverage team, while motivating and encouraging their individual and team development
- Maintain Langdon Hall's service levels and brand experience
- Identify opportunities and implement revenue-generating ideas that exceed the expectations of our guests, ensuring departmental goals are met
- Maintain departmental profitability related to labor cost control measures and operational expenditures, without compromising guest or employee experiences
- Establish measures to maintain proper use of equipment, hard goods, and soft goods in order to maintain the longevity of use
- Oversee the continued development and implementation of operational standards
- Inspire accountability by creating, following, and coaching on standardized practices for the leadership and line teams
- Communicate expectations, goals, and feedback to the group regularly and resolve any concerns or issues actively
- Identify and address conflicts early, facilitating discussions and finding satisfactory solutions for all parties involved
- Set clear objectives, define roles and responsibilities, and ensure each team member aligns with the team's vision
- Recognize and reward good performance, provide feedback, and encourage professional development
- Support team members' professional development by providing opportunities for training and growth
- 4 years' experience in a managerial level in hotel food and beverage or restaurant at a property that reflects similar standards set by Relais & Chateaux or CAA Five Diamond restaurant
- Degree from an accredited university or college in Hospitality Management, Hotel and Restaurant Management, or related major preferred
- Acute knowledge of principles and processes for providing personal guest service
- Ability to assess guests' needs, evaluate guest satisfaction, and meet standards for guest service
- Knowledge of management principles involved in strategic planning, budget allocations, human resource principles, and leadership practice
- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
We appreciate your interest in Langdon Hall Country House Hotel and Spa. Only those selected for an interview will be contacted.
We welcome and encourage applications from people with disabilities; accommodations for disabilities are available on request for candidates taking part in all aspects of the selection process.
