Hospitality Team Leader

3 weeks ago


Kitchener, Ontario, Canada Bingemans Inc Full time

Bingeman's stands as one of the most prominent and versatile venues for meetings and conferences in the Waterloo Region. Additionally, it is recognized as one of Southwestern Ontario's leading catering providers for both on-site and off-site events, boasting over 70 years of successful event management.

As the premier destination for hospitality in Waterloo Region, we offer unparalleled family entertainment options. Our facilities include the Big Splash Water Park, FunWorx Indoor Playland, and the Bingemans Camping Resort, ensuring exceptional fun for all. During the fall, we transform into Canada's most thrilling haunted attraction, Screampark. Each October, the Oktoberfest Kool Haus welcomes thousands of guests to partake in KW Oktoberfest, North America's largest Bavarian festival.

At Bingemans, we are dedicated to delivering Grand Experiences.

We are currently seeking a part-time Banquet Supervisor.

Key Responsibilities:

  • Liaise with clients regarding contracts and any modifications, ensuring seamless event execution.
  • Organize and oversee staff, event setups, service, and bar operations.
  • Guide staff in maintaining cleanliness of food and beverage equipment, as well as overall facilities, including dishwashing areas.
  • Communicate effectively and delegate tasks to surpass guest expectations for events.
  • Engage with clients in a courteous and professional manner.
  • Perform additional duties as assigned.

Qualifications:

  • Proven ability to provide outstanding customer service.
  • Demonstrated leadership skills (capable of managing larger teams and functions of 400 or more independently).
  • Relevant experience in the hospitality sector (banquet services, catering, and convention management).
  • Quick learner with the ability to adapt and resolve changes in setups, timelines, and additional requests.
  • Ability to work with minimal supervision when necessary.
  • Flexibility to work during days, evenings, and weekends.
  • Smart Serve Certification is required.
  • Valid Driver's license with a clean driving record.
  • Standard First Aid- CPR level C and AED certification (or willingness to obtain certification).

Bingemans is committed to fostering an inclusive environment and encourages applications from individuals with disabilities. Accommodations are available upon request for candidates participating in all aspects of the selection process.


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