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Hospitality Operations Leader

3 months ago

Kitchener, Ontario, Canada Holiday Inn Express & Suites WaterlooSt. Jacobs Full time
Job Title: Hotel Operations Manager
  • Education: College/CEGEP
  • Experience: 2-3 years in hospitality management
  • Work Setting: Hotel, motel, resort
  • Budgetary Responsibility: $0 - $100,000
Key Responsibilities:
  • Formulate and execute policies and procedures for efficient daily operations
  • Recruit, train, and oversee staff members
  • Conduct staff performance evaluations
  • Negotiate contracts with vendors and clients
  • Prepare financial plans and oversee income and expenditures
  • Implement promotional strategies and initiatives
  • Coordinate and supervise maintenance tasks
  • Address guest concerns and accommodate special requests
  • Develop and execute strategic business plans
  • Establish employee work schedules
  • Manage and organize inventory effectively
Supervision:
  • Oversee a team of 5-10 employees
Technical Skills:
  • Proficient in MS Word, Excel, Office, Outlook, PowerPoint
Work Environment:
  • Fast-paced atmosphere
  • Ability to work under pressure
  • Meet tight deadlines
  • Strong attention to detail
Health Benefits:
  • Comprehensive dental plan
  • Health care coverage
  • Vision care benefits
Employment Type:
  • Permanent position
Language Requirements:
  • English proficiency
Working Hours:
  • 30 to 40 hours per week