Operations Executive
4 weeks ago
As the strategic leader overseeing the hotel’s operational functions, you will be responsible for various departments including Front Office, Housekeeping, Food and Beverage, and Maintenance. You will collaborate with department heads to formulate and execute operational strategies that align with the brand's service vision and business objectives.
Key Responsibilities
- Strategic Leadership: Drive the operational strategy in alignment with the brand’s business goals, ensuring all departments work cohesively towards common objectives.
- Financial Performance: Monitor and analyze financial reports to ensure departmental profitability, implementing corrective actions as necessary to meet budgetary targets.
- Guest Experience Management: Regularly engage with guests to gather feedback, address concerns, and enhance overall satisfaction levels across all service areas.
- Team Development: Foster a positive work environment by ensuring fair treatment of employees, encouraging open communication, and supporting professional growth through performance evaluations and training.
- Operational Excellence: Champion the brand’s service standards, ensuring all operational practices meet or exceed expectations while maintaining high levels of guest satisfaction.
Candidate Qualifications
• A degree in Business Administration, Hospitality Management, or a related field is preferred, along with relevant experience in hotel operations or guest services.
• Proven ability to lead teams effectively, manage financial performance, and enhance guest experiences.
Compensation
The salary range for this position is competitive and commensurate with experience.
Marriott International is committed to fostering a diverse and inclusive workplace, ensuring equal opportunity for all candidates.
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